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SVWC
Where Raw Water Becomes Reliable

Annual Maintenance Contracts
AMC & Support Plans

Preventive care, breakdown support, and operational excellence for your water treatment systems

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What is AMC & Support?

An Annual Maintenance Contract (AMC) is a proactive service agreement designed to ensure your water treatment systems operate at peak performance year-round. Our AMC plans cover routine maintenance, emergency support, and expert guidance to minimize downtime and extend equipment life.

Preventive Maintenance

Scheduled visits to inspect, clean, and optimize system performance

Breakdown Support

Fast response to urgent repairs and system failures

Operational Assistance

Expert guidance on system operation and troubleshooting

Performance Monitoring

Regular testing and analysis of water quality parameters

Documentation

Detailed service reports and maintenance records

Remote Support

Phone and online assistance for quick problem resolution

What's Included in AMC

Core scope applicable to all AMC plans

Periodic Inspection

Scheduled system checks as per contract frequency

Cleaning & Servicing

Filter cleaning, tank sanitization, and component maintenance

Performance Testing

Pressure, flow rate, and TDS measurement

Leak Detection & Fixing

Minor leak rectification and sealing work

Electrical Check

Control panel, wiring, and motor inspection

Phone & Remote Support

Telephonic guidance for troubleshooting

Service Reports

Detailed documentation of all maintenance activities

Minor Fault Rectification

Resolution of common operational issues

What's Typically NOT Included

Standard exclusions apply unless specified in contract

RO Membranes

Membrane replacement is charged separately

Resin & Filter Media

Media regeneration or replacement costs extra

UV Lamps

UV bulb replacement not included

Pumps & Motors

Major pump or motor repair/replacement

Control Panels

Panel board replacement or major repairs

Plumbing & Civil Work

Major piping, tank, or structural modifications

Chemicals

Treatment chemicals unless explicitly mentioned

Acts of Nature

Damage due to fire, flood, or electrical surges

Misuse or Neglect

Damage from improper operation or tampering

AMC Plan Types

Choose the right maintenance plan for your needs

Basic AMC

Covers preventive maintenance only with scheduled service visits. Ideal for simple domestic systems that need routine care without extensive coverage.

Preventive maintenance included
Labour charges covered
Spares & consumables charged extra

Standard AMC

Includes both preventive and breakdown support with faster response times. Minor spare parts and consumables are covered. Suitable for commercial and institutional setups.

Preventive + breakdown support
Minor spares included
Faster response time

Comprehensive AMC (CAMC)

Premium all-inclusive plan covering labour, spares, and most consumables. Designed for industrial and municipal plants requiring maximum uptime and accountability.

Labour + spares + consumables
Priority breakdown support
Maximum coverage & responsibility

AMC Scope by Plant Category

Tailored maintenance coverage for every application

Domestic Plants

Gravity, UF, UV, RO, RO+UV+UF Systems

Low-cost, service-focused

Coverage Includes:

  • Filter cleaning and replacement check
  • RO membrane health inspection
  • UV lamp functionality test
  • TDS, flow rate, and pressure testing
  • Minor leakage detection and fixing
  • Tank sanitization and maintenance

Commercial & Institutional

Apartments, Hotels, Hospitals, Schools, Offices

Enhanced coverage

Coverage Includes:

  • Backwash and regeneration cycle supervision
  • Filter media condition assessment
  • Pump, motor, and control panel inspection
  • Chemical dosing system check (if applicable)
  • Instrument calibration and sensor testing
  • Emergency breakdown support within 24 hours

Systems Covered: RO, Softener, IRP, PSF, ACF, Pool Treatment, Dialysis, STP

Industrial & Municipal

Factories, Utilities, Municipal Water Treatment

Premium service

Coverage Includes:

  • Preventive maintenance + process optimization
  • CIP (Clean-in-Place) procedure execution
  • Membrane performance analysis and reporting
  • Resin regeneration and mixed bed handling
  • Environmental compliance monitoring (ETP/ZLD)
  • 24/7 emergency breakdown support
  • Operator training and SOP documentation

Systems Covered: Industrial RO, DM/MB/EDI Plants, ETP/ZLD/CETP, Municipal WTP/STP

Service Frequency

Domestic

Quarterly / Half-yearly

Based on system size and usage

Commercial

Monthly / Quarterly

Regular monitoring for high-usage systems

Industrial

Weekly / Monthly / On-call

Customized based on plant requirements

Ready to Protect Your Investment?

Get a customized AMC plan tailored to your water treatment system. Contact us today for a free consultation.